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We are there for you

Because of our work method and quality control, wrong deliveries, damages, defects and malfunctions are reduced to a minimum. Still experiencing some kind of problem? We will fix it for you!

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Support

RMA

On this page you are able to do some things yourself regarding RMAs and conditions. You can also find the product information per brand. Would you rather speak to a person? Please contact us!

Because of our careful way of working and extensive quality control, the amount of wrong deliveries, damages, defects and malfunctions are kept to a mínimum. If you need support anyway, we are there to help you, of course.

RMA conditions:
To make sure you know what you to expect from us, we advice you to read our RMA conditions. You can find these in our general T&C.

Terms & Conditions

Factory warranty per brand
Travion IT Distribution employs the factory guarantee on supplied equipment. The conditions thereof are determined per manufacturer. In the event of a product breakdown, you should initially contact the support department of the relevant manufacturer.

RMA request
In case you want to request a return of ordered godos you can use the online RMA form (Return Material Autorisation).

New RMA

My RMAs
You can easily check the status of your RMA online by logging in to your account.

My Support

express

Support information per brand

In the event of a malfunction of your product, you can look up the warranty conditions on the manufacturer's website or contact the support department of the relevant manufacturer directly. Find the information regarding support per brand here.